Einige Tage nach dem Verkaufsstart beschweren sich einige Nintendo DS Kunden darüber, dass einige Pixel auf dem DS - Screen nicht, oder nur in einer einzigen Farbe angezeigt werden, die sich nicht verändert.
Nintendo möchte, dass die Kunden den DS noch behalten und testen, ob sich das Problem ausbreitet. Nach einigen Wochen soll man dann den NDS einschicken, damit er repariert werden kann.
Hier das offzielle E-Mail Statement von Nintendo:
[i]"With a small number of Nintendo DS screens, one or two dots on the screen may appear to be "stuck" on a particular color, such as white or red. This effect is caused when a particular pixel (the dots that make up the screen) is not working properly, even with the high quality standards set by LCD manufacturers. You will find this situation is common in many LCD devices, (PC monitors, televisions, cell phones, etc.).
It's important to understand that this issue will remain limited to the pixels you have already noticed. The problem will not get any worse and you should not expect to see the problem in any other areas of the screen.
We suggest that you use your system for a few weeks to determine whether this interferes with your enjoyment of game play. If, after using your system for awhile, you feel that this tiny dot is too distracting, the Nintendo DS does carry a one-year warranty. We are happy to inspect and, if necessary, fix your system at no charge within the warranty period."[/i]Nintendo: